ZIEGLER LUMBER CO
Spokane, WA
Ziegler Lumber Co, operating under the trade name Ziggy's Home Improvement, is a Washington State-registered contractor (License ZIEGLL*316JG, ACTIVE since 1969) based in Spokane, WA at 620 E Holland Ave. Founded in 1965 by Vern Ziegler, the company operates five to six locations across the Inland Northwest and specializes in home improvement, building materials, and roofing services. The company maintains a $30,000 bond (Contractors Bonding & Insurance Co) and $1,000,000 liability insurance (Cincinnati Ins Co).
License facts verified August 22, 2026 · Web research from August 22, 2026. Reports refresh automatically as they age.
Hard facts
- WA contractor registrationOK
ACTIVE
source ↗ — retrieved August 22, 2026
- License numberOK
ZIEGLL*316JG
source ↗ — retrieved August 22, 2026
- License typeOK
CONSTRUCTION CONTRACTOR
source ↗ — retrieved August 22, 2026
- Registered sinceOK
1969-04-07
source ↗ — retrieved August 22, 2026
- Registration expiresOK
2027-08-03
source ↗ — retrieved August 22, 2026
- BondOK
$30,000 — Contractors Bonding & Insurance Co
Effective 2025-08-03, expires Until Canceled. Claims against the bond aren't in this dataset — check the L&I verify page.
source ↗ — retrieved August 22, 2026
- Liability insuranceOK
$1,000,000 — Cincinnati Ins Co
source ↗ — retrieved August 22, 2026
- Business entityOK
Corporation — UBI 328042965
source ↗ — retrieved August 22, 2026
- PrincipalOK
ZIEGLER, VERN ELDON
source ↗ — retrieved August 22, 2026
Reputation
Ziegler Lumber Co / Ziggy's Home Improvement maintains predominantly positive customer reviews across multiple platforms, with praise for knowledgeable staff, service quality, and competitive pricing. The company has an established 55+ year operating history in Spokane with no significant disciplinary actions or scam reports identified. One internal workplace culture concern was noted in employee reviews. The company's long-standing WA L&I registration and robust bonding/insurance coverage are consistent with legitimate, established business operations.
Reviews by platform
| Platform | Rating | Reviews | Notes |
|---|---|---|---|
| Houzz (Cabinetry) ↗ | 5.0 out of 5 | — | Currently rated 5 stars in cabinetry division. |
| Yelp ↗ | — | 17+ reviews/photos visible | Two active Yelp listings exist under both 'Ziegler Lumber' and 'Ziggy's Home Improvement' at the same primary address, with 17 photos and reviews documented. |
| BBB (Building Materials) ↗ | — | — | Not BBB Accredited. One quoted customer review noted satisfaction with a 7-year-old roof warranty still in effect. |
| Facebook ↗ | — | 2,081 likes | Page describes offering contractor prices and outstanding service to Inland Northwest homeowners for over 50 years. |
| GuildQuality ↗ | — | Multiple positive (2015-era) | Verified customer survey service. Positive comments include praise for professional courteous staff and thorough estimation practices. |
| Yellow Pages ↗ | — | — | Reviewer comments praise knowledgeable and friendly staff, great prices, quality, and customer service. |
| Indeed (Employee Reviews) ↗ | 4.0 out of 5 | 8 reviews | Employee ratings show job security/advancement and management both rated 2.9/5. One reviewer noted workplace culture concerns regarding gender dynamics. |
| BuildZoom ↗ | 112 BuildZoom score | 0 customer reviews; 88+ projects over 3 years | No customer reviews received, but high internal permit-volume score placing company above 97% of 128,670 Washington contractors. |
Complaints
- One review response on Yellow Pages references a customer lien dispute for nonpayment with litigation pending. A company response to a negative review starting 11/20 states: 'Beware the bad reviews starting 11/20. The guy is going under many names and trying to create an issue. Customer has been liened for nonpayment and litigation is pending.' Context and independent verification of this dispute could not be established from available search results. — source ↗
Home-state license
WA: ACTIVE (registered since 1969-04-07, expires 2027-08-03)
High confidence that Ziegler Lumber Co, BBB profile, Houzz, GuildQuality, Yelp, Facebook, LinkedIn, ziggys.com, Alignable, and Indeed all refer to the same Spokane-based company at 620 E Holland Ave, 1965 founding date, founder Vern 'Ziggy' Ziegler, matching WA L&I registration ZIEGLL*316JG (Principal: Vern Eldon Ziegler). A separate unrelated Ziggy's Home Improvement business exists in Old Saybrook, Connecticut with different owners; this has been excluded from analysis. No news coverage linking this company to the 2026 Spokane fires was found. No lawsuits, license disciplinary actions, or scam reports specific to this Spokane company were identified. The company's 55+ year operating history, established bonding/insurance, and minimal complaint volume are consistent with a legitimate, established contractor; absence of complaints should not be read as a guarantee of conduct.
Before you sign
Get a written, detailed contract before work starts or money changes hands
A handshake deal or a one-page estimate leaves a lot unwritten — get the full scope, price, schedule, and payment terms into one signed document. It's commonly recommended you get a written agreement that spells out the scope of work, materials, start and completion dates, total price, and the payment schedule — and that you don't let work begin, or hand over money, until both sides have signed it. If a contractor resists putting terms in writing, treat that reluctance as information in itself.
Be cautious about large upfront deposits
Asking a homeowner for a large deposit or full payment before any work begins is one of the most common patterns in post-disaster contractor scams. It's commonly recommended you keep any upfront deposit small — enough to cover initial materials or permit costs, not the bulk of the contract — and get the exact payment schedule in writing. L&I's hiring-a-contractor guidance covers current specifics; treat pressure for a large deposit as a reason to slow down.
Pay by completed milestone, never ahead of the work
Structuring payment around finished stages — foundation poured, framing complete, roof on — instead of a calendar schedule gives you leverage if something goes wrong partway through. It's commonly recommended you inspect each milestone yourself, or have someone you trust inspect it, before releasing that portion of payment. The final payment shouldn't be due until you're satisfied the work is complete and has passed any required inspections.
Get lien releases from subcontractors and suppliers before final payment
In Washington, subcontractors and material suppliers who aren't paid by your general contractor can potentially place a lien on your property, even if you already paid the general contractor in full. Before making the final payment, it's commonly recommended you ask for signed lien releases (sometimes called lien waivers) from every subcontractor and supplier who worked on the job, so you aren't at risk of paying twice for the same work.
Get a certificate of insurance that names you
A certificate of insurance from the contractor's liability insurer, ideally naming you as an additional interest, is commonly recommended before work starts — it gives you documentation of coverage if a worker is injured on your property or the contractor damages something during the rebuild. Confirm the policy is active and matches what's on file with L&I rather than taking a photocopy at face value.
Verify the license and bond yourself at L&I — don't take their word for it
Every fact in this report links back to its source so you can double-check it, and it's commonly recommended you also look the contractor up directly at L&I's own verification tool (secure.lni.wa.gov/verify) before signing anything, since license and bond status can change after this report was generated. A license number printed on a business card or truck door doesn't confirm the registration is current, active, and actually belongs to the company you're about to hire.
Ask for local references from the last two years, and call them
References from jobs completed in the last two years, ideally similar in scope to yours, are commonly recommended over older or out-of-area references — a lot can change at a company in a few years, especially one that has recently expanded into disaster-rebuild work. Call the references yourself and ask specifically about timeline, communication, change orders, and whether they'd hire the contractor again.
Never sign an assignment of insurance benefits without review
An assignment of benefits (AOB) signs over your right to your own insurance claim payout directly to the contractor — once signed, you can lose much of your ability to control or dispute how that money is handled. It's commonly recommended you have your own insurer review any assignment-of-benefits document before signing, and consider having a lawyer review it too, rather than signing one a contractor hands you on the spot.
This report was assembled automatically from public records and web sources on August 22, 2026. It may contain errors or miss information, and it can go out of date. It is not legal advice, not a recommendation for or against hiring anyone, and not affiliated with any government agency. Always verify at the linked official sources.