STEEL STRUCTURES AMERICA INC
Post Falls, ID
Founded in 1995 in Post Falls, Idaho, Steel Structures America Inc specializes in custom post-frame steel buildings including garages, shops, pole barns, barndominiums, and mini storages. The company operates multiple regional sales offices across Washington, Idaho, Montana, Wyoming, Colorado, and Oregon, with a Spokane Valley office serving Eastern Washington and the Spokane metro area. An affiliated division, Metal America, manufactures metal roofing, siding, and structural components. Registered in Washington since 1996-01-04 under UBI 601678863 with principal Justin Sternberg. Bond: $30,000 (Nationwide Mutual); Liability insurance: $1,000,000 (Ohio Security Ins Co).
License facts verified August 26, 2026 · Web research from August 26, 2026. Reports refresh automatically as they age.
Hard facts
- WA contractor registrationOK
ACTIVE
source ↗ — retrieved August 26, 2026
- License numberOK
STEELSA044BD
source ↗ — retrieved August 26, 2026
- License typeOK
CONSTRUCTION CONTRACTOR
source ↗ — retrieved August 26, 2026
- Registered sinceOK
1996-01-04
source ↗ — retrieved August 26, 2026
- Registration expiresOK
2027-12-01
source ↗ — retrieved August 26, 2026
- BondOK
$30,000 — Nationwide Mutual Ins Co
Effective 2024-07-01, expires Until Canceled. Claims against the bond aren't in this dataset — check the L&I verify page.
source ↗ — retrieved August 26, 2026
- Liability insuranceOK
$1,000,000 — Ohio Security Ins Co
source ↗ — retrieved August 26, 2026
- Business entityOK
Corporation — UBI 601678863
source ↗ — retrieved August 26, 2026
- PrincipalOK
STERNBERG, JUSTIN
source ↗ — retrieved August 26, 2026
Reputation
Steel Structures America Inc maintains active contractor licensing and BBB accreditation but receives mixed customer reviews across platforms. Ratings vary significantly by region and source, with particular concerns about crew quality, communication, and project management noted in several reviews. The company has operated for nearly 30 years without reported regulatory disciplinary action.
Reviews by platform
| Platform | Rating | Reviews | Notes |
|---|---|---|---|
| BBB (Post Falls, ID) ↗ | A+ | — | BBB Accredited since 2/1/2001. Categories: Steel Erectors, General Contractor, Building Contractors, Pole Barns, Metal Building, Structural Steel Detailing. Complaint history available on full profile. |
| Yelp (aggregated brand page) ↗ | 2.3 | 12 | Average rating indicates most customers generally dissatisfied. Complaints include steel siding quality, mediocre build quality, crew quality and dependability issues, being ghosted after quote requests, and crew changes without communication. |
| Yelp (Spokane, WA location) ↗ | 5.0 | 1 | Single positive review praising customer service, friendliness, and exceeding expectations on specific project requirements. |
| Yelp (Post Falls listing) ↗ | — | 11 | 11 reviews on Post Falls location listing. |
| Birdeye (Post Falls, ID) ↗ | 3.7 | 60 | Mixed reviews. One review disputed by company regarding site grading issues; positive reviews also present noting professional subcontractors and on-time completion. |
| Birdeye (Spokane Valley, WA) ↗ | 3.6 | 29 | Mixed reviews. One negative review describes company as worst experience and warns of being 'nickeled and dimed to death.' |
| Nextdoor (Spokane, WA) ↗ | — | — | Mixed recommendations with headlines including 'Not ready for prime time!' and 'They are done and gone!' Contains reference to older Spokane office address (4006 Division St, Spokane, WA). |
| BuildZoom ↗ | — | — | General Contractor Registration license listed as active as of May 2026. BuildZoom score of 108 ranks in top 5% of Idaho licensed contractors. Notes out-of-state license history flags for independent verification. |
| Facebook ↗ | — | — | Company page exists; review counts/ratings not available in search results. |
Complaints
- Multiple Yelp reviews report crew quality and dependability issues, including crew changes without communication from crew lead or company management. — source ↗
- Yelp review reports being ghosted entirely after requesting a quote. — source ↗
- Birdeye review disputes from company indicate customer claims of delayed arrival were challenged; company states crew arrived within estimated time but customer's site required significant excavation work before construction could proceed. — source ↗
- Birdeye review states company is 'by far the worst we have ever had the unfortunate experience of hiring' and warns customers will be 'nickeled and dimed to death.' — source ↗
- Nextdoor reviews include negative headlines 'Not ready for prime time!' and 'They are done and gone!' indicating mixed customer satisfaction. — source ↗
Red flags
- Discrepancy in principal name: Washington L&I records list principal as 'STERNBERG, JUSTIN' while BuildZoom and Nextdoor reference 'Shawn Sternberg' as owner, possibly reflecting different family members in a closely-held company but unconfirmed. — source ↗
Home-state license
Idaho: Active (as of May 2026, per BuildZoom; primary oversight through Idaho Division of Building Safety rather than DOPL). Washington registration ACTIVE, expires 2027-12-01. — source ↗
Moderately confident findings refer to the same company based on consistent Post Falls address, 1995 founding date, Spokane Valley office details across multiple sources. However, two items warrant caution: (1) Name discrepancy between Justin Sternberg (WA L&I principal) and Shawn Sternberg (BuildZoom/Nextdoor owner reference) — possibly different family members but unconfirmed; (2) Significant rating variance across platforms (Yelp aggregate 2.3 vs. Birdeye 3.6-3.7) suggests different customer population sampling by location or time period. Homeowners should verify regional office reviews relevant to their specific project. No lawsuit records, state disciplinary actions, or fraud allegations found. BuildZoom notes out-of-state license history entries (Kootenai County, ID expiration 2016; Pueblo CO regional cancellation) — recommend independent verification with relevant licensing boards. No evidence of recent company formation or fly-by-night pattern; consistent 1995 founding and 1996 WA registration date.
Before you sign
Get a written, detailed contract before work starts or money changes hands
A handshake deal or a one-page estimate leaves a lot unwritten — get the full scope, price, schedule, and payment terms into one signed document. It's commonly recommended you get a written agreement that spells out the scope of work, materials, start and completion dates, total price, and the payment schedule — and that you don't let work begin, or hand over money, until both sides have signed it. If a contractor resists putting terms in writing, treat that reluctance as information in itself.
Be cautious about large upfront deposits
Asking a homeowner for a large deposit or full payment before any work begins is one of the most common patterns in post-disaster contractor scams. It's commonly recommended you keep any upfront deposit small — enough to cover initial materials or permit costs, not the bulk of the contract — and get the exact payment schedule in writing. L&I's hiring-a-contractor guidance covers current specifics; treat pressure for a large deposit as a reason to slow down.
Pay by completed milestone, never ahead of the work
Structuring payment around finished stages — foundation poured, framing complete, roof on — instead of a calendar schedule gives you leverage if something goes wrong partway through. It's commonly recommended you inspect each milestone yourself, or have someone you trust inspect it, before releasing that portion of payment. The final payment shouldn't be due until you're satisfied the work is complete and has passed any required inspections.
Get lien releases from subcontractors and suppliers before final payment
In Washington, subcontractors and material suppliers who aren't paid by your general contractor can potentially place a lien on your property, even if you already paid the general contractor in full. Before making the final payment, it's commonly recommended you ask for signed lien releases (sometimes called lien waivers) from every subcontractor and supplier who worked on the job, so you aren't at risk of paying twice for the same work.
Get a certificate of insurance that names you
A certificate of insurance from the contractor's liability insurer, ideally naming you as an additional interest, is commonly recommended before work starts — it gives you documentation of coverage if a worker is injured on your property or the contractor damages something during the rebuild. Confirm the policy is active and matches what's on file with L&I rather than taking a photocopy at face value.
Verify the license and bond yourself at L&I — don't take their word for it
Every fact in this report links back to its source so you can double-check it, and it's commonly recommended you also look the contractor up directly at L&I's own verification tool (secure.lni.wa.gov/verify) before signing anything, since license and bond status can change after this report was generated. A license number printed on a business card or truck door doesn't confirm the registration is current, active, and actually belongs to the company you're about to hire.
Ask for local references from the last two years, and call them
References from jobs completed in the last two years, ideally similar in scope to yours, are commonly recommended over older or out-of-area references — a lot can change at a company in a few years, especially one that has recently expanded into disaster-rebuild work. Call the references yourself and ask specifically about timeline, communication, change orders, and whether they'd hire the contractor again.
Never sign an assignment of insurance benefits without review
An assignment of benefits (AOB) signs over your right to your own insurance claim payout directly to the contractor — once signed, you can lose much of your ability to control or dispute how that money is handled. It's commonly recommended you have your own insurer review any assignment-of-benefits document before signing, and consider having a lawyer review it too, rather than signing one a contractor hands you on the spot.
This report was assembled automatically from public records and web sources on August 26, 2026. It may contain errors or miss information, and it can go out of date. It is not legal advice, not a recommendation for or against hiring anyone, and not affiliated with any government agency. Always verify at the linked official sources.