MCVAY BROS CONTRS INC
Spokane, WA
McVay Bros Contrs Inc is a family-owned corporation (UBI 328036814, principal Mark Harrison McVay) operating as McVay Brothers, Inc. / McVay Brothers Siding & Windows, based in Spokane, WA. The company has delivered roofing, siding, windows, doors, and gutter solutions to the Inland Northwest for over 90 years, with roots dating back to 1933. WA L&I registration MCVAYBC346ME is active through January 11, 2027, with $30,000 bond and $1,000,000 liability insurance. The company reports completing an estimated 80,000 to 100,000 residential exterior improvement projects across Eastern Washington and North Idaho.
License facts verified August 22, 2026 · Web research from August 22, 2026. Reports refresh automatically as they age.
Hard facts
- WA contractor registrationOK
ACTIVE
source ↗ — retrieved August 22, 2026
- License numberOK
MCVAYBC346ME
source ↗ — retrieved August 22, 2026
- License typeOK
CONSTRUCTION CONTRACTOR
source ↗ — retrieved August 22, 2026
- Registered sinceOK
1966-07-05
source ↗ — retrieved August 22, 2026
- Registration expiresOK
2027-01-11
source ↗ — retrieved August 22, 2026
- BondOK
$30,000 — Travelers Cas and Surety Co of America
Effective 2025-01-02, expires Until Canceled. Claims against the bond aren't in this dataset — check the L&I verify page.
source ↗ — retrieved August 22, 2026
- Liability insuranceOK
$1,000,000 — Cincinnati Specialty Underwrit
source ↗ — retrieved August 22, 2026
- Business entityOK
Corporation — UBI 328036814
source ↗ — retrieved August 22, 2026
- PrincipalOK
MCVAY, MARK HARRISON
source ↗ — retrieved August 22, 2026
Reputation
McVay Brothers maintains mixed but generally favorable customer ratings across multiple platforms, with an average Google rating of 4.2 stars (238 reviews) and Houzz rating of 3.8 stars. The company is not BBB Accredited. Some customers report scheduling delays and order fulfillment issues, while others praise workmanship and responsiveness. The company has a long operational history dating to 1933 with no record of license revocation or disciplinary actions.
Reviews by platform
| Platform | Rating | Reviews | Notes |
|---|---|---|---|
| Google (via Birdeye) ↗ | 4.2 | 238 | McVay Brothers Siding & Windows rated 4.2 stars with 238 reviews; a separate Birdeye gutter services listing shows 4.5 stars with 24 reviews. |
| Houzz ↗ | 3.8 | — | McVay Brothers Siding & Windows currently rated 3.8 out of 5 overall. |
| Yelp ↗ | — | 2 | Listings split across Spokane and Spokane Valley pages with minimal review visibility; limited aggregate rating data in search results. |
| BBB ↗ | — | — | Not BBB Accredited. Profile shows positive customer reviews but also documents complaints regarding scheduling failures and order delays. At least two documented complaints: one regarding an incomplete job with no-show, another regarding delayed door installation (March 2021 order, June installation scheduled but only window delivered). |
| Facebook ↗ | — | — | Page shows 128 likes with minimal engagement; describes company as installing quality building products since the 1930s. Limited complaint visibility beyond unrelated marketing criticism. |
| Listen360 | — | — | Company's own third-party review platform shows numerous positive testimonials. One review noted initial quality issues requiring three crew visits for resolution before customer satisfaction achieved. Company-managed platform; less independent than Google/Yelp/BBB. |
| Employee Reviews (Indeed/Glassdoor) | — | — | Mixed employee sentiment: positive reviews cite family business culture and teamwork; negative review alleges misuse of employee connections and dismissal after information extraction. Reflects internal workplace dynamics rather than customer service quality. |
Complaints
- Customer reported no-show on scheduled job completion and requested refund for incomplete work. Business responded acknowledging scheduling mix-up and stating project was subsequently completed. — source ↗
- Customer paid deposit in March 2021 for window and two doors; in June was told items were in stock and installation scheduled, but technician arrived with only window, stating doors had not been ordered. — source ↗
- Customer contracted McVay Brothers for fire-damage siding repair work; dispute arose over quality, with customer alleging the gable end bowed and boards became warped after McVay's repairs, stating the work was not included in original scope agreed with restoration contractor. — source ↗
Home-state license
WA: Active
Confidence is moderate-to-high that BBB, company website (mcvaybrothers.com), Birdeye/Google, Houzz, Facebook, and industry directory listings all refer to the same company headquartered at PO Box 3891, Spokane, WA (branch at 11724 E. Montgomery Dr., Ste D1, Spokane Valley), with consistent phone (509-928-4686), address, and tie to verified WA L&I license MCVAYBC346ME (principal Mark Harrison McVay, registered since 1966, active through 2027). Confidence is lower for Yelp listings, which are fragmented with few reviews. A separately licensed McVay Brothers, Inc. operates in Kootenai County, Idaho (RCE-5220, active as of July 2026); it is unconfirmed whether this is the same corporate entity or an affiliated branch. No sources connect this contractor to the August 2026 Spokane Complex Fire rebuild specifically. The fire-damage complaint found appears unrelated to 2026 wildfires based on context. No lawsuits or state license disciplinary actions identified. Company does not exhibit characteristics of post-disaster fly-by-night formation, with consistent BBB and public records dating to 1933–1954.
Before you sign
Get a written, detailed contract before work starts or money changes hands
A handshake deal or a one-page estimate leaves a lot unwritten — get the full scope, price, schedule, and payment terms into one signed document. It's commonly recommended you get a written agreement that spells out the scope of work, materials, start and completion dates, total price, and the payment schedule — and that you don't let work begin, or hand over money, until both sides have signed it. If a contractor resists putting terms in writing, treat that reluctance as information in itself.
Be cautious about large upfront deposits
Asking a homeowner for a large deposit or full payment before any work begins is one of the most common patterns in post-disaster contractor scams. It's commonly recommended you keep any upfront deposit small — enough to cover initial materials or permit costs, not the bulk of the contract — and get the exact payment schedule in writing. L&I's hiring-a-contractor guidance covers current specifics; treat pressure for a large deposit as a reason to slow down.
Pay by completed milestone, never ahead of the work
Structuring payment around finished stages — foundation poured, framing complete, roof on — instead of a calendar schedule gives you leverage if something goes wrong partway through. It's commonly recommended you inspect each milestone yourself, or have someone you trust inspect it, before releasing that portion of payment. The final payment shouldn't be due until you're satisfied the work is complete and has passed any required inspections.
Get lien releases from subcontractors and suppliers before final payment
In Washington, subcontractors and material suppliers who aren't paid by your general contractor can potentially place a lien on your property, even if you already paid the general contractor in full. Before making the final payment, it's commonly recommended you ask for signed lien releases (sometimes called lien waivers) from every subcontractor and supplier who worked on the job, so you aren't at risk of paying twice for the same work.
Get a certificate of insurance that names you
A certificate of insurance from the contractor's liability insurer, ideally naming you as an additional interest, is commonly recommended before work starts — it gives you documentation of coverage if a worker is injured on your property or the contractor damages something during the rebuild. Confirm the policy is active and matches what's on file with L&I rather than taking a photocopy at face value.
Verify the license and bond yourself at L&I — don't take their word for it
Every fact in this report links back to its source so you can double-check it, and it's commonly recommended you also look the contractor up directly at L&I's own verification tool (secure.lni.wa.gov/verify) before signing anything, since license and bond status can change after this report was generated. A license number printed on a business card or truck door doesn't confirm the registration is current, active, and actually belongs to the company you're about to hire.
Ask for local references from the last two years, and call them
References from jobs completed in the last two years, ideally similar in scope to yours, are commonly recommended over older or out-of-area references — a lot can change at a company in a few years, especially one that has recently expanded into disaster-rebuild work. Call the references yourself and ask specifically about timeline, communication, change orders, and whether they'd hire the contractor again.
Never sign an assignment of insurance benefits without review
An assignment of benefits (AOB) signs over your right to your own insurance claim payout directly to the contractor — once signed, you can lose much of your ability to control or dispute how that money is handled. It's commonly recommended you have your own insurer review any assignment-of-benefits document before signing, and consider having a lawyer review it too, rather than signing one a contractor hands you on the spot.
This report was assembled automatically from public records and web sources on August 22, 2026. It may contain errors or miss information, and it can go out of date. It is not legal advice, not a recommendation for or against hiring anyone, and not affiliated with any government agency. Always verify at the linked official sources.