AFFORDABLE CUSTOM CABINETS INC
Otis Orchards, WA
Affordable Custom Cabinets Inc is a Washington-based cabinet manufacturer and installer registered with WA L&I since July 17, 1986. The company operates a 30,000 square-foot manufacturing plant in Otis Orchards, WA and a showroom in Spokane Valley, WA, serving the Spokane, Tri-Cities, and Coeur d'Alene areas. Owned and operated by Eric R. Hattamer, the company specializes in custom wood cabinetry for residential applications.
License facts verified August 22, 2026 · Web research from August 22, 2026. Reports refresh automatically as they age.
Hard facts
- WA contractor registrationOK
ACTIVE
source ↗ — retrieved August 22, 2026
- License numberOK
AFFORCC141MP
source ↗ — retrieved August 22, 2026
- License typeOK
CONSTRUCTION CONTRACTOR
source ↗ — retrieved August 22, 2026
- Registered sinceOK
1986-07-17
source ↗ — retrieved August 22, 2026
- Registration expiresOK
2027-06-27
source ↗ — retrieved August 22, 2026
- BondOK
$30,000 — Travelers Cas and Surety Co of America
Effective 2025-06-27, expires Until Canceled. Claims against the bond aren't in this dataset — check the L&I verify page.
source ↗ — retrieved August 22, 2026
- Liability insuranceOK
$2,000,000 — West American Ins Co
source ↗ — retrieved August 22, 2026
- Business entityOK
Corporation — UBI 600626862
source ↗ — retrieved August 22, 2026
- PrincipalOK
HATTAMER, ERIC R
source ↗ — retrieved August 22, 2026
Reputation
Affordable Custom Cabinets maintains an active Washington State contractor license with appropriate bonding and liability insurance. Customer-facing reviews across multiple platforms are consistently positive regarding design, craftsmanship, and sales service, though review volume is sparse. The company holds an A+ rating from BBB but is not BBB accredited. No public lawsuit records, regulatory disciplinary actions, or customer scam complaints were identified. Unverified workplace-related allegations from anonymous former employees appear on Indeed regarding internal labor practices.
Reviews by platform
| Platform | Rating | Reviews | Notes |
|---|---|---|---|
| Better Business Bureau ↗ | A+ | — | Not BBB accredited. Rating A+ with no complaint count data visible. Two BBB profile pages exist (Otis Orchards and Spokane locations). |
| Yelp ↗ | — | 3 | Three reviews present, all describing positive showroom and sales interactions. |
| Angi / HomeAdvisor ↗ | — | — | Reviews highlight professional staff, product quality, and responsive customer service. One review noted service disruption during COVID-19 pandemic closure. |
| Houzz ↗ | — | — | Profile cites Spokane's Best Of The City 2017 awards: Gold for Best Cabinets and Silver for Best Kitchen Design. |
| Facebook ↗ | — | — | Page shows limited engagement (225 likes, minimal activity) with no visible complaint threads. |
| Indeed (Employee Reviews) ↗ | — | — | Contains anonymous employee reviews describing workplace issues, high turnover, and unverified wage-related allegations. Not customer-facing complaints. |
| Yellow Pages ↗ | — | — | Lists company as 38 years in business; minimal review content available. |
| Nextdoor ↗ | — | — | Community platform with no visible reviews or complaints identified. |
Red flags
- BuildZoom directory lists outdated bonding and insurance figures ($12,000 bond with Travelers; $1,000,000 insurance with Ohio Security Ins Co) that do not match current verified WA L&I records ($30,000 bond with Travelers; $2,000,000 liability with West American Ins Co) — source ↗
- Company founding date listed inconsistently across sources: BBB and WA L&I state 1984/1986; Hubbiz lists 1991; company's own marketing claims only vague timeframes of 20+ or 30+ years — source ↗
Home-state license
WA: ACTIVE — License AFFORCC141MP registered since 1986-07-17, expires 2027-06-27. Bond: $30,000 (Travelers Cas and Surety Co of America). Liability Insurance: $2,000,000 (West American Ins Co). Business entity: Corporation (UBI 600626862). Principal: Eric R. Hattamer.
High confidence that web sources and verified L&I records refer to the same established company, based on consistent matching of Otis Orchards address, Spokane Valley showroom, owner name Eric Hattamer, license number AFFORCC141MP, and phone number across multiple platforms. Unverified lead: anonymous Indeed reviews allege that workers unionized to reclaim allegedly stolen wages; no court records or regulatory action supporting this allegation were located. This claim should not be treated as substantiated fact without independent verification. Minor third-party data inconsistencies (BuildZoom bond/insurance figures, Hubbiz founding year) likely reflect cached or outdated directory entries rather than separate companies or current conditions.
Before you sign
Get a written, detailed contract before work starts or money changes hands
A handshake deal or a one-page estimate leaves a lot unwritten — get the full scope, price, schedule, and payment terms into one signed document. It's commonly recommended you get a written agreement that spells out the scope of work, materials, start and completion dates, total price, and the payment schedule — and that you don't let work begin, or hand over money, until both sides have signed it. If a contractor resists putting terms in writing, treat that reluctance as information in itself.
Be cautious about large upfront deposits
Asking a homeowner for a large deposit or full payment before any work begins is one of the most common patterns in post-disaster contractor scams. It's commonly recommended you keep any upfront deposit small — enough to cover initial materials or permit costs, not the bulk of the contract — and get the exact payment schedule in writing. L&I's hiring-a-contractor guidance covers current specifics; treat pressure for a large deposit as a reason to slow down.
Pay by completed milestone, never ahead of the work
Structuring payment around finished stages — foundation poured, framing complete, roof on — instead of a calendar schedule gives you leverage if something goes wrong partway through. It's commonly recommended you inspect each milestone yourself, or have someone you trust inspect it, before releasing that portion of payment. The final payment shouldn't be due until you're satisfied the work is complete and has passed any required inspections.
Get lien releases from subcontractors and suppliers before final payment
In Washington, subcontractors and material suppliers who aren't paid by your general contractor can potentially place a lien on your property, even if you already paid the general contractor in full. Before making the final payment, it's commonly recommended you ask for signed lien releases (sometimes called lien waivers) from every subcontractor and supplier who worked on the job, so you aren't at risk of paying twice for the same work.
Get a certificate of insurance that names you
A certificate of insurance from the contractor's liability insurer, ideally naming you as an additional interest, is commonly recommended before work starts — it gives you documentation of coverage if a worker is injured on your property or the contractor damages something during the rebuild. Confirm the policy is active and matches what's on file with L&I rather than taking a photocopy at face value.
Verify the license and bond yourself at L&I — don't take their word for it
Every fact in this report links back to its source so you can double-check it, and it's commonly recommended you also look the contractor up directly at L&I's own verification tool (secure.lni.wa.gov/verify) before signing anything, since license and bond status can change after this report was generated. A license number printed on a business card or truck door doesn't confirm the registration is current, active, and actually belongs to the company you're about to hire.
Ask for local references from the last two years, and call them
References from jobs completed in the last two years, ideally similar in scope to yours, are commonly recommended over older or out-of-area references — a lot can change at a company in a few years, especially one that has recently expanded into disaster-rebuild work. Call the references yourself and ask specifically about timeline, communication, change orders, and whether they'd hire the contractor again.
Never sign an assignment of insurance benefits without review
An assignment of benefits (AOB) signs over your right to your own insurance claim payout directly to the contractor — once signed, you can lose much of your ability to control or dispute how that money is handled. It's commonly recommended you have your own insurer review any assignment-of-benefits document before signing, and consider having a lawyer review it too, rather than signing one a contractor hands you on the spot.
This report was assembled automatically from public records and web sources on August 22, 2026. It may contain errors or miss information, and it can go out of date. It is not legal advice, not a recommendation for or against hiring anyone, and not affiliated with any government agency. Always verify at the linked official sources.